Our Terms

Are there any questions about our terms and conditions you can reach us at the simplest info@smartring.nu

Registration number: 9108102915
Address: Brunnsgatan 7, 17268 Sundbyberg, Sweden.

1. Buy
When ordering agreement for the purchase only when SmartRing.nu confirmed the order through an order confirmation. An order confirmation will be sent within 24 hours after the order is received by SmartRing.nu. If delivery is changed in the order, the customer will be notified as soon as possible. You always have the right to cancel the purchase without charge until the goods are sent. SmartRing.nu has ownership and withdrawal rights to all products until full payment has been received from the customer. In order to shop with us, you must be 18 years and SmartRing.nu must be able to determine the customer's home address.

2. Prices
The prices include 25% VAT for orders within the EU.

3. Shipping
A shipping charge of 29 SEK will be in Sweden. On orders over 500SEK we offer shipping.
Currently we offer free shipping to all customers.

4. Payment options / payment terms
4.1 Payment

We take credit card payments via the supplier Mondido, holding PCI CSS Level 1 certification, which means that your transactions meet data security standard for credit and debit cards on the internet.

5. Deliveries
Orders made before 16.00 on non-holiday weekday processed the same day and are normally delivered within 2-5 days within Sweden.

We reserve the right to all stock items will be sold out before we can update the site, and then tells us customers about the estimated delivery time. The customer has the right to cancel the purchase without charge unless the item is in stock. The packages are delivered by mail or another carrier to the delivery point, or sent as letter mail.

6. Delivery Delays
Occasionally, delivery delays by our suppliers beyond our control. This can occur, for example when a provider is unable to meet its delivery obligations to us or problems in the manufacturing process. If this happens, we disclaim liability to the customer for the damage that the delay is accomplished. You can trust that we will always notify you of the delivery is delayed. You, the customer is always right to cancel the purchase without cost at the delivery delay.

7. Transport
SmartRing.nu responsible for transportation to our customers. You and transportation company assumes the risk of returning to us.

8. Damaged goods
When you receive your goods, it is important that you check your order immediately. Have you received a faulty or damaged goods, please contact us as soon as possible by e-mail info@smartring.nu.

9. Right of withdrawal and return policy
Private customers have under the Distance Contracts entitled to 14 days. This means that you, the customer has the right to cancel your purchase within 14 days after you have received the goods. Return the item must be unused and in their original packaging. When exercising the right of withdrawal / return of goods, the customer for the return shipping.

As our customer provides the Smart Call also exchange within 30 days from the time you ordered the goods. This applies only unused products.

10. Returns
If you wish to complain about a damaged or defective product, please contact us via email for further instructions. Tell us anytime by email info@SmartRing.nu before sending anything. Add with the invoice / receipt so we can identify the return. Remember that you are responsible for shipping to us.

In case of conflict, we always ARN's recommendations.

11. repayments

Repayment is made through your card provider, brighten or paypal. The amount refunded is always the same account used for the purchase as soon as possible after we have received and accepted the return.

12. Reservation
We reserve the right for changes in prices caused by large price deviations from our suppliers, typos or other errors that are beyond our control. Read more about unforeseen events during the Force Majeure below.

13. Protection of personal data
In connection with the registration and ordering you agree that we store and use your information in our business only in order to complete and provide the service that you expect from us. According to the Personal Data Act (Data Protection Act) you have the right to get the information we have stored on you and if you think it is incorrect or irrelevant, you can request correction or removal from our customer database. If so, contact our customer service (preferably by e-mail info@smartring.nu). We also declare that we will not sell or transfer any personal information.

14. Not Picked-package
If your package arrives at a delivery point sent a notification via email or text it to you. You, the customer is responsible for the mobile phone number, the address and the email address you entered is correct.
If you do not pick up your package so you will be charged an administrative fee of 250 SEK.

15. Safety

SmartRing.nu using the strong encryption protocol TLS 1.2, which means that you can always feel safe and secure when you shop with us.

15. Force Majeure

In the event of war, natural disaster, strikes, government decisions and similar events beyond our control which is not reasonably foreseeable, and affects the contractual agreements and pledges from our side, which means that we can not keep that agreement / pledge, shall constitute the basis that we are released from our obligations to fulfill that contract.

Below are links to the Consumer Agency and ARN where you can read more detail about consumer purchasing and Distance Contracts mm.

As a consumer, you can also turn to the EU for help with conflict resolution when you shop online.
Link: ec.europa.eu/odr

This will take you to:
"European Commission official website
The ODR website is an official website managed by the European Commission Dedicated to Helping Consumers and traders resolve Disputes Their out-of-court. "